You Will Have Personal Butler In This Hotel

Story By
Cita Arsita Farani

Imagine being greeted by your dedicated butler from the moment you enter the curbside to welcome you into the House of Astor and your room right away. At The St. Regis Hong Kong, its signature butler service ensures that you will always have someone to tend to your needs. It was first introduced by John Jacob Astor IV, the founder of St. Regis, who brought his own butlers to serve guests at the original St. Regis property. Now, all guests will enjoy in-room check-in as well as 24-hour Butler and e-Butler services. Guests can contact their dedicated Butler through the Marriott Mobile app, or by scanning an electronic Butler contact card that connects the guest to their Butler via a dedicated line, email, and mobile applications like WhatsApp and WeChat.

From a perfectly pressed suit ready for an important meeting, and learning the art of packing and unpacking from the butler or letting them take care of the smallest details to a soothing cup of tea after a long day, they also serves as your travel consultant and can recommend a tailor for bespoke dresses or suits, or even getting a hard to get concert ticket, the butlers will strive to help make your stay more exquisite. Chief Butler Dorothy Patai ensures that each butler went through extensive training to read the guests and anticipate their wants before they even ask for it. "We strive to provide unparalleled service and we look forward to welcoming them in the uniquely exceptional St. Regis way.”

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