Daliyanto Soebandy General Manager of Fraser Residence Menteng Jakarta: Hospitality From the Heart

Story By
Sri Utami

Luxury Service Apartments, where the upscale facilities and services are in great hands

Mr. Dali Soebandy started his career in the hospitality industry in 1996 and has built a strong F&B, sales and hotel operations background. Prior to joining Fraser Menteng in May 2019, he has worked as General Manager in numerous hotels since graduating from a hotel school in Jogjakarta. Dali’s extensive experiences working in various International management positions have led to his appointment as the first Indonesian General Manager at Frasers Hospitality to manage this luxury service residence.

The Fraser Residence is strategically located in Jakarta’s premium area of Menteng and is the only Fraser property to combine service residence units and a signature bistro named ‘relish’. As one would expect with five-star hotel facilities, it is completed with swimming pool, sauna, gym, massage chairs, function rooms for meetings and social events, a penthouse and even a ‘pet friendly’ service. Fraser Menteng has also received awards from the ITTA (Indonesia Travel Tourism Awards) for 5 consecutive years in the ‘Leading Service Apartment and Suite’ category, and will soon receive another award in the ‘Leading Luxury Service Residence’ category. Other achievements are in the increments of ADR ‘average daily rate’ and RGI ‘revenue generation index’ which are consistently in the top 3 in the market. 2019 has been a heavy political year and the last quarter of the year has seen an average occupancy rate of 90% where almost 60% of Fraser Menteng’s guests are loyal and long staying customers.

The service residence units cater for single day or longer periods of stay, business trips or family staycations, corporate or social events, and suites for guests who require a ‘pet friendly’ service residence. Fraser Menteng also provides a daily shuttle service to the nearest shopping malls. Various types of accommodation are available, starting from the Studio Apartment with 38 sqm up to an exclusive double storey, four-bedroom Penthouse with 319 sqm. Fraser Menteng is consistently improving its services including HASAP certifications and continuously upgrades its facilities. One of the priority projects in pipeline is to build a luxury event space located on the 19th and 20th floors which will accommodate up to 200 guests with a 360 degree view of the magnificent Jakarta sunsets.

In terms of giving back to the community, the Fraser Menteng team regularly helps to clean the surrounding mosque or public musholla, and supports other CSR programs. The team believes that they are part of the community and have a responsibility to always take a good care of their environment and neighbourhood.