Charlie Feng, General Manager of Fraser Place Setiabudi Jakarta, Indonesia: A Home Away from Home

Story By
Sri Utami

The property embodies all the key features of the most modern Fraser Place, featuring Gold-Standard serviced residences set within extensive landscaped gardens.


As part of Frasers Hospitality - the Indonesia-based global hospitality operator, Fraser Place Setiabudi Jakarta is a 151 Gold-Standard serviced residence, towering 31 stories and overlooking the strategic location that is the central business district of the prestigious Kuningan area.

General Manager, Charlie Feng, with his 23 years of extensive experience in the hospitality industry explained “Here at Fraser Setiabudi Jakarta, we have catered to many guests who are here on long term assignment, transient business, corporate travellers and leisure, be that individually or with family.”

Building on a great career by joining Frasers Hospitality in 2009, Charlie believes that Fraser Place Setiabudi has been recognized around the world especially after being awarded the Best Serviced Residence Indonesia Category for the first time in 2017 by the prestigious World Travel Awards. Along with that accolade, Fraser Place Setiabudi has also won the Indonesia Travel and Tourism Award (ITTA) for Indonesia’s Leading Serviced Apartment for three consecutive years in 2017/2018/2019. Another achievement that as General Manager Charlie is rightfully proud, was being awarded Top Hospitality Leader from the Indonesia Travel & Tourism Awards (ITTA) in 2019/2020.

With the growth of residential development in Indonesia, especially central business areas, Fraser Place Setiabudi has been the leader in the Gold-Standard serviced residences market due to its key location, which is vibrant, hip and with plenty of nearby entertainment options.  “Our property offers great facilities and service provided by our friendly team. We have spacious and contemporary-designed rooms along with the lush garden and greenery, jogging track, basketball court, Jacuzzi, as well as steam and sauna rooms. We also offer a yoga room as well as the all-day dining restaurant Jardino with alfresco seating. The indoor children’s playroom and games room are equipped with the latest Play Station 4 and XBOX to keep the kids occupied and happy while meeting rooms are available too and can host small group events and conferences. It’s a home away from home for every guest!”

Maintaining its Gold-Standard and providing optimum service is essential for company growth and setting future plans for expansion. In 2020-2021 Frasers Hospitality is set to meet the demand with more than 1,000 keys in the pipeline. Offering well-appointed Gold-Standard Serviced Residences in Jakarta is in line with a mega metropolitan city that attracts conglomerate corporations who invest in the city and who have a high demand for the Gold-Standard properties.

With strong brand positioning, Fraser Place Setiabudi is confident in the strength and value of the Frasers Hospitality brand. This has been proven by winning the reputable awards, proving that the brand has been well-loved by loyal guests, travellers, and industry partners for many years. Charlie added, “Amidst global headwinds and increasing competition across the board, we will not rest on our laurels but continue to drive ourselves harder to innovate, adapt and set new benchmarks with our gold-standard properties and service excellence.”